Welcome to your Patient-Centered Medical Home

What is patient-centered medical home?

A patient-centered Medical Home (PCMH) is a system of care in which a team of health professionals work together to provide all of your health care needs.  We use a team approach to communicate and coordinate your care in order to provide the best possible outcome for you.

You, the patient, are the most important part of the patient-centered medical home.  When you take an active role in your health and work closely with us, you can be sure that you’re getting the care you need.

How does a patient-centered medical home benefit you?

• We are available when you need us. You can communicate with us easily, efficiently and get appointments quickly.
• We know you and your health history. We know about your personal or family situation and can suggest treatment options that make sense for you.
• We help you understand your health and how to take care of yourself. We explain your options and provide you with information to help you make decisions about your case.
• We help you coordinate your health care. We will help you find specialists, get appointments and make sure others have the information they need to care for you.
• We use technology such as electronic medical records (EMR) and share records to help prevent medical errors and make sure that we are always on the same page.
• After-Hours Access: Provide access to routine and urgent-care outside business hours.
• Provide continuity of medical record information for care and advice when office is closed.
• Provide timely advice by phone when office is closed.
• Provide timely advice using interactive electronic system when office is closed.